Terms & conditions

Cebam Continuing Education – General terms and conditions of sale

1. Scope

1.1 These general terms and conditions of sale are effective from 1 April 2012 and apply to any registration for continuing education activities provided by Cebam vzw/asbl in return for payment, unless otherwise provided by legal or decree provisions or by explicit, written agreement with the customer.

1.2 Registering for a continuing education activity implies acceptance of these terms and conditions of sale, even if they should conflict with the customer’s own general or specific conditions of purchase. These are only binding on Cebam vzw/asbl if they have been expressly agreed in writing by Cebam vzw/asbl.

1.3 The seller reserves the right to modify the general terms and conditions of sale without personally informing the customer, who will not be entitled to compensation. Existing sales agreements are subject to the general terms and conditions of sale applicable at the time of sales.

1.4 These general terms and conditions of sale are available on the Cebam website and can be obtained upon request.

2. Definitions

2.1 The term ‘customer’ shall mean: a natural person or a legal person (on behalf of a natural person) registering for a continuing education activity.

2.2 The term ‘provider’ or ‘seller’ or ‘Cebam vzw/asbl’ shall mean: the organiser of a continuing education activity, either an individual member of staff or the Cebam department/unit organising the event.

2.3 The term ‘continuing education (activities)’ refers to a range of in-service training programmes for professional purposes. Continuing education activities may include lectures, study days, workshops, training programmes, lecture series, etc. A description of the continuing education activity (activities) can be found on the organiser’s website.

2.4 The terms ‘registration’ and ‘order’ shall have the same meaning.

3. Details of the provider:

Cebam vzw/asbl

Kapucijnenvoer 33 - Block J - Box 7001, 3000 Leuven

Telephone +32 16 37 72 73

Fax +32 16 33 74 80


4. Registration

4.1 Customers can register online. It is not possible to register by telephone.

4.2 The customer can register until the registration deadline set by the provider of the continuing education activity. After this date, registrations may be refused. If no registration deadline is specified by the provider, 3 working days before the (starting) date of the activity will be the deadline for registration.

4.3 The customer can be represented by a designated representative, a staff member, a spouse or any other family member authorized to enter into an agreement with the provider on his behalf.

4.4 By registering, the customer accepts these general terms and conditions of sale.

5. Cancellation of registration

5.1 Registrations can only be changed or cancelled in writing (by regular or registered letter, by fax or by email).

5.2 In the case of cancellation, 25% of the registration fee, with a minimum of 25 Euro, will be charged to cover administrative costs. Materials will only be sent to the customer upon written request by the customer.

5.3 Cancellation includes: explicit cancellation and non-attendance at the continuing education event for whatever reason, except for reasons of force majeure.

5.4 A person who has registered for a continuing education activity, but is unable to participate, can be replaced by someone else unless the provider objects. A customer can only be replaced by another participant after notification to the provider no later than 3 working dates before the (starting) date of the continuing education event.

6. Course fees and payment

6.1 Fees for continuing education activities are set by the provider and indicated in the description of the activity. Course fees may be changed at any time without notice. If participants have already registered, however, they will be charged the fee applicable at the time of registration.

6.2 The method of payment of course fees for a continuing education activity is determined by the provider and indicated in the description of the activity. In structured payments (VGS), the structured payment reference must always be included. The customer can request an invoice from the provider prior to payment of the fees. Invoices must be paid by transfer of the amount due to Cebam’s bank account including the structured payment reference indicated on the invoice.

6.3 Invoices issued by the seller are payable to its registered office within 30 days of the invoice date, unless other terms of payment are specified on the invoice

6.4. In the event of non-payment of an invoice by the due date, Cebam vzw/asbl will be entitled to demand immediate payment of the customer’s outstanding invoices, even those not yet due, regardless of agreed terms of payment.

6.5 Unconditional payment of part of the invoiced amount will constitute acceptance of the invoice.

7. Alteration or cancellation by the provider

7.1 The provider is entitled to cancel (a) registration(s) made by the customer for reasons of force majeure (including insufficient registrations or unavailability of the teacher(s)) without liability to compensation other than a full refund of any fees paid.

7.2 If the provider alters the time, date, venue or lecturer(s) of the continuing education event, the customer can cancel his registration free of charge, with a full refund of any fees paid but without entitlement to compensation.

8. Intellectual property rights

Registration for or participation in a continuing education activity does not grant the customer the right to copy or disseminate the content or format of this activity.

9. Exclusive competence – applicable legislation

9.1 Any dispute regarding the validity, interpretation or implementation of sales agreements or the present general terms and conditions of sale falls under the exclusive jurisdiction of the courts of the judicial district of Leuven. These courts are expressly recognized and accepted by the customer and by the seller as having exclusive jurisdiction.

9.2. In the event of any dispute between the customer and the provider, Belgian law shall apply.

10. Privacy

The provider agrees to comply with the Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data.